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Retail

Empower retail success with intelligent tech solutions

Today's retail success depends on creating seamless customer experiences while optimizing operations. Our comprehensive retail technology solutions help you unify in-store and digital touchpoints, enhance employee productivity and protect sensitive customer data.
Retail industries

Drive business growth and customer loyalty

Maximize retail efficiency with frontline support

Keep your retail technology running smoothly. From POS systems to self-checkout kiosks, we help ensure minimal downtime and maximum operational continuity for your critical customer-facing technology. Our omnichannel support includes chatbots, service portals and in-person assistance.

Modernize your retail applications for agility

Transform your retail operations with cloud-based applications that scale with your business. Our solutions help you migrate legacy systems to flexible cloud platforms, enabling faster deployment of new services, improved inventory management and seamless integration across your retail ecosystem.

Scale your device fleet with precision

Keep your store and distribution technology running smoothly across all locations. We can help you remotely provision, track and protect devices from POS systems to production tablets. Enhance productivity while simplifying management of your growing device fleet.

Deliver extraordinary retail employee experiences

Technology should adapt to your retail staff, not the other way around. Unisys XaaS measures and optimizes your retail workforce's tech experience, resolving IT issues before your team notices. Experience a frictionless digital workplace through our AI-driven service.

Protect your retail data and transactions

Safeguard customer information and secure payment processing with comprehensive retail cybersecurity solutions. We help you defend against threats to your point-of-sale systems, e-commerce platforms and customer databases while maintaining compliance.

Deliver tech services that boost retail efficiency

Give your retail teams the support they need to deliver stellar customer experiences. With Unisys Field Services, you gain tools and targeted training to help you enhance your service quality while eliminating costs and complexity through flexible, responsive support.

Success stories

How to implement responsible AI, responsibly

AI-driven support and sustainable IT solutions

Elevating employee experiences for a global technology company.
Serving great-tasting food every time

Global quick-service restaurant chain

Serving great-tasting food every time.
Cencosud Colombia SA

Cencosud Colombia SA

Delivering excellent service to customers and maintaining regional retail market leadership.
Hershey do brasil itda

Hershey do Brasil Ltda

Bringing happiness through chocolate.
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Based on its global best practices, including handling high volumes of calls in multiple languages and providing large regional coverage and ongoing support, Unisys enables Cencosud to concentrate on the essentials of our business.

Sebastián Cabrera

Regional leader of IT User Support Center, Cencosud Colombia SA