Unisys digital workplace experts among HDI’s Top 25 Thought Leaders of 2025

Behind every breakthrough in workplace technology lies a vision for better human experiences. For Patrycja Sobera, senior vice president and general manager of Digital Workplace Solutions at Unisys, and Rocky McGuire, head of North America service desk, this vision has shaped their innovative approach to digital workplace solutions, earning them spots among HDI's Top 25 Thought Leaders of 2025. This distinction honors technology pioneers demonstrating exceptional contributions through thought leadership, industry impact, knowledge sharing, and professional achievements.

HDI Top 25 Thought Leaders of 2025

Patrycja Sobera, Senior Vice President and General Manager, Digital Workplace Solutions

As a driving force behind Unisys' digital transformation initiatives, Patrycja leads a global team of 9,000 associates delivering frontline support services, service desk, endpoint operations, knowledge function services, and end-user experience management.

Her impact at Unisys has been swift and significant. Within her first two years, she increased automated client resolutions by 83% and has generated $5 million in annual savings. How did she accomplish this? Implementing AI-enabled services and modernizing service agreements to focus on the employee experience. Her innovative approach to service delivery has garnered many accolades, including HDI's 2024 “Best Customer Experience” and “Best Service and Support Manager” awards and the Gold Award for Best Customer Experience 2024 at the European Contact Centre & Customer Service Awards.

Patrycja's influence reaches beyond business metrics. She actively works to empower women and champion a more inclusive future for technology. Among her many advocacy roles, she serves as a Lean In Ambassador and a leader of Unisys' EMEA Women+ Associate Impact Group.

Rocky McGuire, Head of North America Service Desk

Rocky McGuire brings his distinctive vision to HDI's Top 25 list alongside Patrycja, adding to Unisys' legacy of forward-thinking leadership. His role leading the North America service desk centers on a people-first approach to service excellence. When he’s not guiding his team, Rocky hosts HDI's Bytes and Banter podcast, where he sparks industry conversations about tech trends and career growth. Look for him this spring at HDI’s SupportWorld Live conference, where he’ll share insights about connecting strong leadership to employee engagement and business success.

Together, Patrycja and Rocky exemplify the creative energy propelling digital workplace innovation at Unisys. Connect with our Digital Workplace Solutions team at Unisys to explore what we can accomplish together.