Business Reporter: Bridging the generational talent gap

Byline written by Patrycja Sobera (DWS)

Amid a rapidly changing workplace and a generational shift in field services, retiring technicians are taking decades of expertise with them, leaving behind a widening talent gap. AI-driven solutions, such as digital twins and autonomous systems, can bridge this gap by preserving knowledge, improving diagnostics, and accelerating onboarding. Embracing these innovations ensures resilient and future-ready field operations.