Reimagine field services with intelligent automation
Unisys Field Services
Consistent field service across distributed environments comes down to one thing: coordination. Scheduling, information, and workflows all moving together, in real time.
Unisys Field Services makes that happen through intelligent automation, powered by Salesforce Agentforce Field Service and Operations. Intelligent scheduling puts the right technician on the right job. AI-powered work briefs deliver the right information before they arrive. Structured work plans keep every visit consistent, regardless of which technician shows up.
This demo shows how it all works — from automated scheduling to post-work documentation. See what accountable, repeatable field service looks like at scale.
Agentic AI that acts before the day begins
Before a single technician leaves the depot, Unisys Field Services has already done the groundwork – jobs assigned, routes optimized, and work briefs ready. Powered by Salesforce Agentforce Field Service and Operations, none of that requires a dispatcher, a manual check or a phone call.