Unisys Named a Leader in NelsonHall's 2025 NEAT Evaluation for Cognitive & Self-Healing IT Infrastructure Management
For the fifth consecutive year, Unisys was recognized by global analyst firm for strengths in AI, server-centric services and cognitive service desk capabilities
BLUE BELL, Pa., May 8, 2025 – Unisys (NYSE: UIS) has been named a leader in the 2025 Cognitive & Self-Healing IT Infrastructure Management report, by global analyst firm NelsonHall’s Vendor Evaluation & Assessment Tool (NEAT). For the fifth consecutive year, Unisys was rated highly for its ability to deliver immediate benefits to its IT infrastructure management services clients. The report also highlights how Unisys plans to invest in AI capabilities, IP, talent, and reskilling that will expand its cognitive and self-healing IT infrastructure management service capabilities.
The NEAT analyzes the performance of vendors offering cognitive and self-healing IT infrastructure management services, allowing strategic sourcing managers to assess vendors' capabilities across various criteria and business situations. The report also helps identify the best-performing vendors and those with specific capabilities in server-centric services and cognitive service desk.
“We are honored to once again be recognized by NelsonHall for driving tangible results for our clients at all stages of their IT management journey,” said Manju Naglapur, senior vice president and general manager, Cloud, Applications & Infrastructure Solutions, Unisys. “Unisys is focused on helping clients achieve business outcomes, and we continue to innovate our cloud offerings to support organizations as they transition to, or advance, their AI capabilities and intelligent operations. This includes ensuring the security of cloud operations as AI is integrated into new and existing systems.”
Additional Unisys strengths cited in the report include:
- Ownership of extensive IP and accelerators, which support the automation of AIOps (AI Operations), ITOps (IT Operations), hybrid cloud, self-healing automation, and business and applications processes.
- Modern application capabilities to refactor, rebuild and rearchitect legacy applications for cloud environments.
- Enhanced focus on repeatable offerings and models, including modern applications, platform engineering, hybrid infrastructure such as hybrid and data center services, AI-driven infrastructure, cloud management automation, data analytics and AI.
- Cybersecurity capabilities, including zero trust readiness assessments, attack surface discovery, cyber recovery and resiliency, managed digital identity, detection and response, and threat and forensic analysis.
“Unisys is focused on achieving client business outcomes through its AI-enabled consulting and advisory services to support clients' transition to an AI-ready enterprise,” said John Laherty, senior research analyst at NelsonHall. “This includes its framework for developing, deploying, and operating AI systems, including industry-specific use cases. Unisys’ Cloud Business Office supports intelligent operations through an SRE-led approach, and it has a clear focus on AI-enabled OCM, as clients seek to increase AI adoption across the enterprise.”
About NelsonHall
NelsonHall is the leading global analyst firm dedicated to helping organizations understand the ‘art of the possible’ in digital operations transformation. With analysts in the U.S., U.K., Continental Europe and India, NelsonHall provides buy-side organizations with detailed, critical information on markets and vendors (including NEAT assessments) that helps them make fast and highly informed sourcing decisions. And for vendors, NelsonHall provides deep knowledge of market dynamics and user requirements to help them hone their go-to-market strategies. NelsonHall’s insight is based on rigorous primary research and is widely respected for the quality and depth of its analysis.
About Unisys
Unisys is a global technology solutions company that powers breakthroughs for the world’s leading organizations. Our solutions – cloud, AI, digital workplace, logistics and enterprise computing – help our clients challenge the status quo and unlock their full potential. To learn how we have been helping clients push what’s possible for more than 150 years, visit unisys.com and follow us on LinkedIn.
Media Contact:
Heather Gries, Unisys, (484) 319-1404
heather.gries@unisys.com
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